Skip to content

Inbox: notifications

One record of everything that happened to you: mentions, finished work, failures and workspaces that are ready.

Where
Inbox → NotificationsIn the app (sign-in required), opens in a new tab.
Reading time
2 min read

How it works

The Inbox place is everything that waits on you: Tasks for you, Merge requests waiting for a person, and Notifications. Notifications are the record of what happened, as opposed to Tasks for you, which is what is waiting on you. A workspace finishing provisioning, an agent finishing a change, a mention in a chat, a merge that landed, a deploy that failed, a backup that ran partial: they all arrive here, newest first, grouped by day.

Notifications carry Markdown, so a message written as a proper post renders as one, with its first line as the row title. Open workspace on a row takes you straight to what it is about.

The same notifications are pushed to the phone, on their own Android channel and collapse key so an assignment is not replaced on your lock screen by the next chat message from the same workspace. They respect the mobile app's per-workspace subscription: a notification belonging to a workspace only reaches a handset if its recipient subscribed to that workspace, because quieting a workspace has to quiet all of it and not just its chat. An unsubscribed recipient does not even get an outbox row, recording one and not sending it would surface it on the next catch-up, which is the opt-out leaking back in. Organization-level notifications have no workspace to opt into and go to the person's devices.

Failures that only an owner can fix, a cloud account whose credentials stopped working, an integration that failed its check, a backup that could not reach a box, go to owners rather than to everyone, and are throttled per thing so a broken account does not become wallpaper.

Steps

Following along? Tick each number off as you go.

  1. Open Inbox in the top bar, then Notifications in its row.

    The bell beside the search has the same three parts: tasks for you, merge requests and mentions.

  2. Switch between All and Unread.

  3. Press Show more on a long notification to read it in full.

  4. Use Open workspace to go to what a row is about.

  5. Press Mark all read when you have caught up.

  6. Install the mobile app if you want these on your phone.

    Same account, same Inbox, with push.

Read next

Getting startedWorkspace chatThe conversation that lives with the workspace, where agents post, where the team replies, and where @agent puts the workspace's agent to work.Getting startedTasks for youAction items that need a person, as opposed to the workspace board, which is work for the agents.Running the organizationThe CLI, the desktop app and the phoneThe same account and the same workspaces from a terminal, a native window, or a phone in your pocket.
Report a problem